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Daniel Group

Charlotte, United States

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About

What Daniel Group does.

The Daniel Group helps B2B industrial companies measure, manage, and improve customer experience with 35 years of expertise. They have captured over 1.5 million surveys across North America. The company provides services such as CX training, conferences, and resources, and offers a dedicated team to capture, analyze, and act on customer feedback. Trusted by industry leaders like HOLT CAT, International Truck, and Butler Ag Equipment, the Daniel Group has a proven track record of helping businesses improve their customer experience. Their proprietary benchmarks allow clients to compare NPS and satisfaction scores across different segments. Founded in 1987, The Daniel Group is based in Charlotte, NC, and offers managed CX programs, coaching, and training services.

📚 4 products by this manufacturer in the free OceanSphere Engines library — view ↗ · Parts catalogue for Daniel Group ↗
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Charlotte, United States
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